Qnary Career Opportunity: Community Manager

Community Manager

Hi! We are Qnary.

We empower the voice of professionals and industry leaders. We work directly with Fortune 1000 and startup leaders across a variety of industries, including marketing, media, technology, advertising, law, finance, corporate sustainability, art and more. We deliver our solution globally in multiple languages including English, Spanish, Japanese, and Mandarin.

Clients come to us to become digital influencers in their industry—from growing target audiences on social channels, to creating smart and savvy social content from tweets to blogs, to building personal websites. The objective is to grow their personal brands to help better reflect themselves and their organizations. We have developed an app to help clients do this easily.

We are offering a unique community management role to manage, create, and editorialize content for a Fortune 500 company focused on creating and sharing content to their large, global marketing team internally to showcase marketing campaigns, case studies, and more.

This role would be a hybrid role in that for two-days a week, you would focus exclusively on this client. For the rest of the week, you would focus on a diverse client portfolio and would lead content optimizations.

This would include working directly with Qnary’s writers, editors and client success managers to help improve the quality of content, optimize and implement content quality standards across the organization, and assist to create, edit and improve content for specific clients based on client needs.  

This role is unique as it offers you direct access into the minds of some of the top leaders in a variety of industries. Beyond growing your skills in community management, writing, social media content and strategy, and copy editing you will also gain an unparalleled window into the minds of today’s top leaders and entrepreneurs.

Who You Are:

• Very strong writing and grammar skills, with a strong eye for detail.

• A knowledge of social media best practices is important, especially on LinkedIn, Twitter, Facebook and Instagram (in that priority order).

• You are comfortable in professional settings and interacting with clients directly.

• You are comfortable providing feedback and management to a remote team of writers and content creators. You are process-oriented to help build processes to continue to improve the quality of content.

• You love learning, as we work with clients across industries, a love for learning is a must.

• You are interested in technology. You will work with many clients through our proprietary reputation growth platform and corresponding mobile app.

• You are proactive. We are a startup and are looking for people with new ideas to help push our company further.

Responsibilities include:

• For two-days a week, you will work directly with the Fortune 500 company at their office in central NJ. For three days a week, you would work at Qnary in Manhattan (Note Qnary provides a flexible work environment, with work from home options available after 3-months of employment.)

• For two-days a week, you would work to create, editorialize, coordinate and manage content for internal marketing across a global platform working with global marketing stakeholders.

• For three-days a week, you would work with a portfolio of diverse clients with the focus being on improving the quality of content across not only specific client needs, but helping to improve Qnary’s process and content standards as a whole.

• Analyze and report social media actions on a monthly basis for successes and new opportunities.

• Continue to redefine our social marketing practice.

Preferred experience:

• 1-2 years of community management experience is preferred, but not a mandatory requirement—relevant internship experience is also a plus.

• Experience including but not limited to LinkedIn, Twitter, LinkedIn, and Instagram - and an understanding of social media analytics and paid media is a plus.

• Strong professional written and verbal communication skills.

• Must be able to work independently and in a team environment. Must be reliable with deadlines and projects.

• Exceptional time management skills including the ability to handle multiple clients with changing priorities.

What We’re Looking For:

You! We are looking for a person who will fit well with our team and we are eager and open to training in certain areas. If you are enthusiastic about the role and opportunity, please reach out!

Qnary January Newsletter

Announcements
We are honored to announce that Qnary made the 2018 Entrepreneur 360 List! To learn more about this honor, please feel free to click here: https://www.entrepreneur.com/company/qnary-holdings-inc

Happy New Year! In looking back at 2018, we are able to celebrate and share some new best practices to help plan for a successful 2019 full of growth.

Best Practices
1/ TAGGING CONTACTS & COMPANIES
During the holiday season, we sent a selection of Thanksgiving and Holiday posts (which we call “appreciposts”) for you to tag your contacts and connections. This is a way to appreciate those people you are thankful for.  Posts that show appreciation and bring your contacts to your profile did exceptionally well.

2/ THOUGHT LEADERSHIP CARDS
If you are interested in highly engaging visual content, consider migrating from quarterly blogs to monthly Thought Leadership Cards. These are images that feature a quote from you (or someone you admire) or an interesting statistic that get higher than average engagement. 

If you're interested in learning and discussing further, please reach out to your CSM.

Qnary Career Opportunity: Client Success Manager

Client Success Manager

HI! WE ARE QNARY. We empower the voice of professionals and industry leaders. We work directly with Fortune 1000 and startup leaders across a variety of industries, including marketing, media, technology, advertising, law, finance, corporate sustainability, art and more. We deliver our solution globally via the Qnary SaaS app in multiple languages including English, Spanish, Japanese, and Mandarin.

Clients come to us to become digital influencers in their industry—from growing target audiences on social channels, creating smart and savvy social content from tweets to blogs, to building personal websites. The objective is to grow their personal brands to help better reflect themselves and their organizations. We have developed an app to help clients do this easily and work to evolve our SaaS model forward.

We are offering a unique hybrid role to both manage and interact directly with clients, as well as to manage and oversee the content being developed for their social channels.

This role is unique as it offers you direct access into the minds of some of the top leaders in a variety of industries. Beyond growing your skills and fluency in client success, social media, SaaS, and copy editing you will also gain an unparalleled window into the minds of today’s top leaders and entrepreneurs.

Who You Are:

• A fantastic trifecta of content curator, social media expert, and client success manager who loves building strong content, relationships, and expanding our clients’ opportunities.

• You love learning about new topics and industries and looking for ways to increase the 3 R’s (relationships, reach & revenue).

• You have a great eye for detail, are fluent in social media, and are interested in new social apps and SaaS technology.

• You are proactive. We are a startup and are looking for people with “can do” attitudes that have a sense of ownership and urgency and interested in expanding client relationships and revenue (up-selling).

About the role:

• Work with high-level and high-expectation clients to create bespoke social media presence and content.

• Collaborate with marketing, PR and advertising campaigns, and research top influencers, competitors, and trends in clients' industries.

• Onboard and manage clients using our proprietary SaaS technology. Share new feature updates and provide ongoing engagement and training.

• Monitor sites for client growth opportunities.

• Analyze and report social media actions on a monthly basis for successes and new opportunities.

• Stay current with social media trends and tools – includes attending networking and educational events.

PREFERRED EXPERIENCE:

• 2-5 years of experience in a client facing role at SaaS or social media platform.

• Experience including but not limited to Facebook, LinkedIn, Twitter, Instagram and YouTube. Understanding of social media analytics and paid media is a plus.

• Strong professional written and verbal communication skills in English.

• Must be able to work independently and in a team environment. Must be reliable with deadlines, proactivity, and projects.

• Exceptional time management skills including the ability to handle multiple clients with changing priorities.

 If you are enthusiastic about the role and opportunity, please reach out! Please contact us here.

Cybersecurity Monitoring added to Qnary Executive & Workforce Advocacy Platform

We Qnaries have always focused on providing enterprises everything they need to help their executives and teams optimize, manage, and amplify their online presence the right way.

Strategically building out social media profiles, establishing thought leadership and growing targeted audience and reach are all integral parts of developing a social media presence. But what happens when you turn that attention tap on? There are of course two sides to the coin of growing your influence. You are, of course, garnering attention of your target audience but you are also increasing your exposure. And while we continue to build the most robust enterprise social media technology platform, we understand the importance of monitoring privacy and security threats. That’s why we're excited to announce that Qnary now offers digital threat intelligence and monitoring platform.

Introducing Qnary’s partnership with Telefonica's Identity Threat Intelligence platform. In addition to providing our clients with everything they need to develop a positive digital presence, we now provide 360 degree digital identity threat monitoring for all Qnary clients. Through this partnership, our proprietary technology now monitors all social media and digital news postings as well as activity on the dark web for identity threats from data breaches, hacks, and accidental data leaks.

Partnering with Telefonica’s identity focused Cyber Intelligence Platform, Qnary can continue to focus on enhancing the capabilities of our workforce advocacy technology solution while providing best-in-class digital identity monitoring and protection.

In the era of fake news, bots, data breaches, and hackers who seem to be lurking around every browser, protection has never been more important and harder to achieve for the average digital user. In fact over 47% of consumers in the US have had their personal information exposed by hackers, which has lead to $16B in consumer losses in 2017 alone.  With Telefonica, we can now guard all of our clients’ presences in a seamless and effective manner, meaning we can guard as we grow.

Through Qnary 360, all Qnary clients have digital identity protection and can rest easy in the knowledge that they are growing their thought leadership and influence while being protected from identity threats, bad actors, and fraud. We will continue to build and integrate best in class technologies to provide our clients everything they need to manage their digital presences so they can focus on building their business and accelerating their careers.