Qnary Career Opportunity: Client Success Manager

Client Success Manager

HI! WE ARE QNARY. We empower the voice of professionals and industry leaders. We work directly with Fortune 1000 and startup leaders across a variety of industries, including marketing, media, technology, advertising, law, finance, corporate sustainability, art and more. We deliver our solution globally via the Qnary SaaS app in multiple languages including English, Spanish, Japanese, and Mandarin.

Clients come to us to become digital influencers in their industry—from growing target audiences on social channels, creating smart and savvy social content from tweets to blogs, to building personal websites. The objective is to grow their personal brands to help better reflect themselves and their organizations. We have developed an app to help clients do this easily and work to evolve our SaaS model forward.

We are offering a unique hybrid role to both manage and interact directly with clients, as well as to manage and oversee the content being developed for their social channels.

This role is unique as it offers you direct access into the minds of some of the top leaders in a variety of industries. Beyond growing your skills and fluency in client success, social media, SaaS, and copy editing you will also gain an unparalleled window into the minds of today’s top leaders and entrepreneurs.

Who You Are:

• A fantastic trifecta of content curator, social media expert, and client success manager who loves building strong content, relationships, and expanding our clients’ opportunities.

• You love learning about new topics and industries and looking for ways to increase the 3 R’s (relationships, reach & revenue).

• You have a great eye for detail, are fluent in social media, and are interested in new social apps and SaaS technology.

• You are proactive. We are a startup and are looking for people with “can do” attitudes that have a sense of ownership and urgency and interested in expanding client relationships and revenue (up-selling).

About the role:

• Work with high-level and high-expectation clients to create bespoke social media presence and content.

• Collaborate with marketing, PR and advertising campaigns, and research top influencers, competitors, and trends in clients' industries.

• Onboard and manage clients using our proprietary SaaS technology. Share new feature updates and provide ongoing engagement and training.

• Monitor sites for client growth opportunities.

• Analyze and report social media actions on a monthly basis for successes and new opportunities.

• Stay current with social media trends and tools – includes attending networking and educational events.

PREFERRED EXPERIENCE:

• 2-5 years of experience in a client facing role at SaaS or social media platform.

• Experience including but not limited to Facebook, LinkedIn, Twitter, Instagram and YouTube. Understanding of social media analytics and paid media is a plus.

• Strong professional written and verbal communication skills in English.

• Must be able to work independently and in a team environment. Must be reliable with deadlines, proactivity, and projects.

• Exceptional time management skills including the ability to handle multiple clients with changing priorities.

 If you are enthusiastic about the role and opportunity, please reach out! Please contact us here.

Qnary Career Opportunity: Business Development Coordinator

Business Development Coordinator

Hi! We are Qnary.

We empower the voice of professionals and industry leaders. We work directly with Fortune 1000 and startup leaders across a variety of industries, including marketing, media, technology, advertising, law, finance, corporate sustainability, art and more. We deliver our solution globally in multiple languages including English, Spanish, Japanese, and Mandarin.

Clients come to us to become digital influencers in their industry—from growing target audiences on social channels, to creating smart and savvy social content from tweets to blogs, to building personal websites. The objective is to grow their personal brands to help better reflect themselves and their organizations. We have developed an app to help clients do this easily. We do this in part through our proprietary social media management technology, the Qnary app. We are currently looking for a business development coordinator to help our business development scale our business and grow our client roster.

Primary responsibilities:

• Identifying new sales leads

• Pitching Qnary product and/or services in calls and/or meetings

• Sales operations and organization of leads

• Setting up new business meetings with leads

• Developing powerpoint presentations and proposals

• Attending conferences, meetings, and industry events

• Researching the needs of leads and potential clients

• Managing sales CRM

Skills required, include:

• Highly Motivated

• Being highly organized

• Excellent communication and written capabilities

• Confidence and persistence

• Excellent time management

• Understanding of Microsoft suite (word, ppt, excel)

• Attention to detail

• Ability to handle pressure and meet deadlines

• Knowledge of social media industry

• Ability to solve problems and communicate effectively

• Hard work ethic

Experience:

• 2 years is preferred, but we are willing to train the right candidate 

Compensation:

• Salary + Commission

• Medical, Dental, and Optical Benefits

 If you are enthusiastic about the role and opportunity, please reach out! Please contact us here.

Qnary January Newsletter

Announcements
We are honored to announce that Qnary made the 2018 Entrepreneur 360 List! To learn more about this honor, please feel free to click here: https://www.entrepreneur.com/company/qnary-holdings-inc

Happy New Year! In looking back at 2018, we are able to celebrate and share some new best practices to help plan for a successful 2019 full of growth.

Best Practices
1/ TAGGING CONTACTS & COMPANIES
During the holiday season, we sent a selection of Thanksgiving and Holiday posts (which we call “appreciposts”) for you to tag your contacts and connections. This is a way to appreciate those people you are thankful for.  Posts that show appreciation and bring your contacts to your profile did exceptionally well.

2/ THOUGHT LEADERSHIP CARDS
If you are interested in highly engaging visual content, consider migrating from quarterly blogs to monthly Thought Leadership Cards. These are images that feature a quote from you (or someone you admire) or an interesting statistic that get higher than average engagement. 

If you're interested in learning and discussing further, please reach out to your CSM.

Cybersecurity Monitoring added to Qnary Executive & Workforce Advocacy Platform

We Qnaries have always focused on providing enterprises everything they need to help their executives and teams optimize, manage, and amplify their online presence the right way.

Strategically building out social media profiles, establishing thought leadership and growing targeted audience and reach are all integral parts of developing a social media presence. But what happens when you turn that attention tap on? There are of course two sides to the coin of growing your influence. You are, of course, garnering attention of your target audience but you are also increasing your exposure. And while we continue to build the most robust enterprise social media technology platform, we understand the importance of monitoring privacy and security threats. That’s why we're excited to announce that Qnary now offers digital threat intelligence and monitoring platform.

Introducing Qnary’s partnership with Telefonica's Identity Threat Intelligence platform. In addition to providing our clients with everything they need to develop a positive digital presence, we now provide 360 degree digital identity threat monitoring for all Qnary clients. Through this partnership, our proprietary technology now monitors all social media and digital news postings as well as activity on the dark web for identity threats from data breaches, hacks, and accidental data leaks.

Partnering with Telefonica’s identity focused Cyber Intelligence Platform, Qnary can continue to focus on enhancing the capabilities of our workforce advocacy technology solution while providing best-in-class digital identity monitoring and protection.

In the era of fake news, bots, data breaches, and hackers who seem to be lurking around every browser, protection has never been more important and harder to achieve for the average digital user. In fact over 47% of consumers in the US have had their personal information exposed by hackers, which has lead to $16B in consumer losses in 2017 alone.  With Telefonica, we can now guard all of our clients’ presences in a seamless and effective manner, meaning we can guard as we grow.

Through Qnary 360, all Qnary clients have digital identity protection and can rest easy in the knowledge that they are growing their thought leadership and influence while being protected from identity threats, bad actors, and fraud. We will continue to build and integrate best in class technologies to provide our clients everything they need to manage their digital presences so they can focus on building their business and accelerating their careers.